[Every facet of the financial services industry is in the process of being reviewed, rethought, and rejiggered. Being in an operating environment of accelerating business and cultural change does that sort of thing to industries.
'Ironically, there is a hefty amount of thought and teamwork that needs to happen behind the scenes in order to create a simple user experience." - Evan Kramer, CEO White Glove
Traditionally, business has pursued growth through a number of accepted ways (i.e. product development, R&D efforts, strategy focused on competitive advantage) but, we no longer live in traditional times.
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